Bring Your Own Device (BYOD) programs can be both productive and secure when the right safeguards and support are in place.
MOBILE WORKERS: LEFT TO THEIR OWN DEVICES
The buzz of BYOD has morphed into an everyday reality. Employees, by using their personal mobile devices at work, are forcing IT to integrate employee-owned and corporate smartphone, tablet, and laptop management. By 2016, Forrester Research tells us that 350 million workers will use smartphones and 200 million of them will take their own devices to work.
According to Gartner, “The rise of BYOD programs is the single most radical shift in the economics of client computing for business since PCs invaded the workplace.” And with BYOD comes mobile apps; employees want to bring those to work as well. The data that is accessed, consumed, and sent from those devices must be secured. We know that regardless of the type of corporate-owned program you may or may not have in place, BYOD will play a role.
BELLACOM helps IT organizations every day in establishing BYOD policies, ensuring network readiness, enabling BYOD management programs, and providing support—either through a live Help Desk or a self-service portal.
Is BYOD right for your organization?
Get ready for 1 billion smartphones by 2016
50% of firms will demand employees make use of BYOD by 2017
Making BYOD policies up as you go along or taking an “organic” approach can be a recipe for disaster. Key issues include:
- Employee Privacy – Can you track an employee’s movements using their device? Monitor internet access? Monitor app usage?
- Security – Which MDM software is right for your organization? What type of containerization standards should you implement? When is remote wiping ok? Because remote wiping wipes everything.
- Limits on which apps can be downloaded and installed – Fiberlink, BELLACOM’s partner behind theMaaS360 software, examined data for more than 2 million devices to get a picture of what’s allowed and what’s not allowed on BYOD devices.
See the Top 10 Blacklisted Apps for iOS and Android Devices
See our 8 Steps to an Effective Mobile Device Policy
After spending two decades building out and optimizing LANs and backhaul wired networks, IT staff are turning serious attention to wireless LANs onsite. The rise of mobile computing is driving WLAN investment just as WLAN technology is gaining speed. We help organizations ensure their networks are mobile ready.
IT departments are optimistic that enabling BYOD programs will lower organizational spending on end-user devices understanding that network costs will likely rise initially. In fact, BELLACOM’s 2013 Mobility at Work Report states that less than half the cost of “mobilizing” a user is the cost of the device. And according to Forrester Research with 52% of employees using on average three or more devices to log in to access data, volume alone is a network concern. For example, IT shops may have to invest more in broadband IP networks to ensure they can meet demand for mobile access to mobility services, mobile-optimized apps, and bandwidth-draining rich media.
We have vast expertise and experience in network planning and optimization. Our solution architects can evaluate the impact mobile devices will have on your wireless and wired networks and help you develop a network plan to ensure users have persistent, reliable, and secure network access.
See our BYOD network architecture diagram to learn more
Integrate and secure mobile devices within your organization’s network
Users who make BYOD decisions without organizational approval is very concerning for IT professionals charged with keeping networks and assets secure. It is, however, becoming increasingly apparent that BYOD programs—when managed properly—can help organizations improve work processes, strengthen constituent relations, communicate more effectively, and improve productivity.
BYOD can deliver a range of benefits that can significantly affect an organization’s overall competitive advantage. IT administrators must institute enforceable policies and ensure user compliance, adopt good management practices and technologies, and find a workable compromise between their IT mandates and user needs in order to maximize the individual and organizational advantages that BYOD can deliver.
To effectively manage BYOD programs, IT departments must continuously monitor usage and any new technologies coming into the organization, regularly review policies, and re-educate users. The technologies used to manage and secure mobile devices should also be regularly revisited and upgraded. One of the most important technologies that IT teams need if they are to harness BYOD is a mobile device management solution.
BYOD HELP AND SUPPORT DESK
Over 90% of companies today enable BYOD in some form, and nearly 70% express positive attitudes toward the trend. But enabling isn’t the same as supporting. And support remains a sticking point for many BYOD programs. Our Total Mobility Management Portal provides help desk services and mobility management software administration freeing your IT staff from time consuming tasks.
3 Ways To Get Your Questions Answered
- Call center services (standard and 24/7)
- Online chat services (standard and 24/7)
- Web-based self-help dashboard